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Frequently Asked Questions

Digital Media

  • What is Digital Media?
  • Where can I use Digital Media?
  • Why is Digital Media better than traditional signage?

LED Signs

  • How Do I Choose a Display?
  • Is this an Indoor or Outdoor application?
  • Who is the intended audience? What are their minimum / maximum viewing distances?
  • CHART: OPTIMUM VIEWING DISTANCES
  • What type of content will be displayed?

Content Feeds: Internet Unit

  • What is the normal status of the indicators on the Internet unit?
  • The “link” indicator is not lit up.
  • The indicators are correct but I can’t receive any messages.
  • The indicators are correct, my IP address and gateway are assigned properly but my sign is still not receiving any messages.

Content Feeds: Wireless Unit

  • My sign is not lighting up.
  • My sign is not receiving up-dates.
  • I have a blinking red light on my receiver.
  • I have a solid light on my receiver, but I am still not receiving updates.
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