Frequently Asked Questions

Content: Wireless Unit

My sign is not lighting up.

Check the power cable and connection to the sign.

My sign is not receiving up-dates.

Ensure there is a solid red light on your receiver.

I have a blinking red light on my receiver.

Move your receiver closer to a window or door and wait 3-4 hours.

Tickercom’s wireless technology works similar to cellular technology. Your receiver must have a “line-of-sight” to the signal.

Ensure your receiver is not near sources of electrical interference, especially neon lights.

Please contact us if you require a longer cable.

I have a solid light on my receiver, but I am still not receiving up-dates.

Check the cable and connections between the sign and receiver.

Reset your sign following these instructions. Wait 3-4 hours.

Ensure your account with Tickercom is up-to-date.

Please contact us with any question.